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SLIC Solutions™ for Conflict
Setting Limits and Imposing Consequences in 2½ Steps
(12:00 p.m. - 1:15 p.m. PT)
Setting limits with high-conflict individuals is a constant challenge in family law practice. Whether working with hostile clients, manipulative opposing parties, disruptive employees, or emotionally charged family members, simply stating a boundary is rarely enough. High-conflict people often ignore limits, escalate behavior, or challenge authority, leaving professionals frustrated and unsure how to move forward.
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In this practical and highly relevant session, Bill Eddy, LCSW, Esq., co-founder and Director of Innovation of the High Conflict Institute, introduces SLIC Solutions™ for Conflict, a structured 2½-step framework designed specifically for managing high-conflict behavior. Participants will learn how to set clear, neutral, and enforceable limits; evaluate and impose appropriate consequences; and determine when the use of an EAR Statement™ (Empathy, Attention, Respect) supports cooperation versus when it undermines authority and compliance.
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Using real-world scenarios, this session provides tools that can be immediately applied in client interactions, negotiations, court-related communications, and professional boundaries. When limits are set early and enforced consistently, family law professionals can reduce escalation, improve outcomes, and protect both their clients and their own practice.
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By the end of this program, you’ll be able to:
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Understand why limits matter in high-conflict situations
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Apply the SLIC Solutions™ 2½-step framework as a practical decision-making model
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Set clear, neutral, and enforceable limits
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Evaluate and impose consequences using the Five Key Questions
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Identify when empathy supports limits and when it backfires
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Avoid common mistakes that reinforce problematic behavior
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